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Phillips 66 Shift Supervisor - Operations - Ferndale Refinery in Ferndale, Washington

Phillips 66 & YOU - Together we can fuel the future

Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Phillips 66 was recognized by Forbes as one of “America’s Best Employers” in 2021.


The Operations Shift Supervisor reports to the Operations Business Team Lead (BTL) and is responsible for the supervision, administrative duties, training, and performance of the Process Control Operators (PCOs) and Field Equipment Operators (FEOs). Additionally, the incumbent in this position provides safety and environmental oversight to ensure compliance with Phillips 66 and Ferndale Refinery policies and practices as well as they are a member of the on-shift leadership team, representing management, and responsible for overall refinery operations and emergency response.

Responsibilities May Include

  • Leading the team in safety and health excellence by recognizing and stopping unsafe behavior, recognizing and reporting safety hazards, completing assigned safety training, and complying with PSM elements.

  • Establishing safety performance expectations for all personnel working on team. Ensuring that each operator on the team has a well-defined, meaningful safety goal.

  • Performing frequent safety audits for compliance with safety related expectations, policies, procedures, and regulations.

  • Ensuring conformity with all safety policies and compliance programs.

  • Ensuring development of impactful monthly safety meetings for the team.

  • Serving an ICS role as needed for Emergency Response and maintains QI/IC qualifications.

  • Accountability for achieving the objectives of the development plan for each direct report.

  • Providing oversight and assistance to operators, including participation, with process troubleshooting and diagnoses.

  • Accountability for routine audits of the team’s work areas and work process to ensure compliance with policies, procedures, and safe work practices.

  • Accountability for administrative duties including ensuring all shift positions are filled, operator time is accurately documented and fully completed, scheduling tool is accurate for the shift, and accurate daily shift reports are sent.


  • Responsibility for achieving the production plan, identifying constraints, and reporting to management any deviations from the plan.

  • Driving PCO performance improvement through use of coaching and counseling, performance appraisal, and positive recognition.

  • Coordinating directly with Commercial Planning group and acts as a communications focal point for adjustments to the operating plan within guidelines set by the Business Team Leads.

  • Engaging Refinery resources as needed to support PCOs in the effective resolution of operating issues.

  • Has overall responsibility for the Refinery Operation Center (ROC) and any issues associated with the building.


  • Driving implementation of daily plans by making effective relief, arranging resources, prioritizing and coordinating FEO activities, optimizing energy consumption and controllable costs, and routine monitoring of progress throughout the shift.

  • Driving FEO performance improvement through coaching and counseling, preformance appraisal, and positive recognition or use of discipline when appropriate

  • Facilitating the execution of the Operations/Maintenance work process.

  • Supporting the efforts of FEOs as equipment care specialists by supervising and assisting with proper execution of equipment monitoring and preventive maintenance.

  • Engaging Refinery resources as needed to support FEOs in the effective resolution of operating issues.

Position Requirements


  • Legally authorized to work in the job posting country

  • High School diploma or GED

  • 5 or more years of experience in refining

  • Willing and able to perform and comply with the following:

  • Travel up to 5% of the time

  • Work extended hours, which may include evenings, weekends and holidays

  • Be on call 24/7/365 as needed

  • Respond to refinery emergencies during off-hours

  • Work safely near large, hot, high-speed machines

  • Climb ladders and stairs up to 200 feet in height

  • Transport articles up to 50 pounds

  • Work around chemicals, including acids and bases

  • Work around hydrocarbons under high pressure and heat

  • Work outside in harsh weather conditions

  • Wear fire retardant clothing and personal protective equipment (such as steel-toe shoes, ear and eye protection.)

  • Maintain your face daily so that a respirator/face mask can seal properly (some examples include being free of facial hair and/or clean shaven)

  • Valid Driver’s License

  • Willing and able to obtain a Transportation Worker Identification Card (TWIC) information can be found at


  • 5 or more years of experience in the refinery field and console operations

  • 1 or more years of experience as a supervisor in a union environment

  • Promotes diversity and inclusion

  • Working knowledge of SAP, Impact, KMS and other Ferndale Refinery intranet applications

  • Proficient in Microsoft Office (Word, Excel, Outlook)

  • Strong and effective communication skills (verbal and written) in both individual and group settings

  • Strong leadership skills and the ability to work well with others

  • Working knowledge of PSM

  • Working knowledge of safe work practices

  • Strong interpersonal skills to facilitate work with both hourly and salaried employees

The Ferndale Refinery is located on Puget Sound in Ferndale, Washington, approximately 20 miles south of the U.S.-Canada border. Facilities include crude distillation, naphtha reforming, fluid catalytic cracking, alkylation and hydrodesulfurization units. It processes a variety crude oils, including Alaskan North Slope, Canadian and other foreign and U.S. shale crudes, primarily delivered via marine vessel and pipeline. Within the refinery is a rail car crude oil receiving facility with a capacity of 30,000 BPD. This offloading facility, owned by Phillips 66 Partners, makes the receipt of additional crude by rail car possible. The refinery produces a high percentage of transportation fuels. Other products include residual fuel oil, which is supplied to the northwest marine bunker fuel market. Most refined products are distributed to customers by pipeline and barge to major markets in the northwestern United States.

To be considered

In order to be considered for this position you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature on or before the requisition closing date of October 18, 2021 .

Candidates for regular U.S. positions must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee, asylee or temporary resident under 8 U.S.C. 1160(a) or 1255(a)(1). Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Phillips 66 is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities

Requisition ID: 54874

Location: Washington - Ferndale

Job Field: Operations

Division : Ferndale Refinery

Technical Req : No